I have a comment I'd like to make on these posts. Several of you haven't even used the services of Devcon and it sounds as if you care very little for the idea of protecting your home using a home protection system.
Several of my close friends, a family member and I use the services of Devcon Security and have experienced only good things. I think that if you're going to write a trashy review about a company on a website designed to harbor ill feelings, you should have at least asked someone about the company who actually USES it. Ignorance marks our pages of history with bigotry and hate, I seriously doubt that a company in "these economic times" needs to tred through that to provide a service that many find quite desirable. Furthermore, most reputable companies don't get a possitive rating with the BBB for no reason.
I took the liberty to do additional research on the company and found that they currently have 38 complaints filed against them. So, 38 people who have actually used their services were upset for some reason. From the companny's website it appears that they currently have over 600,000 customers. When I spoke with a representative from the BBB he confirmed that this information was accurate.
You do the math, 38 dissatisfied customers compared to 600,000. Perhaps some of you had a poor experience with a salesman, we personally bought our system from a door to door salesman. Of course there's a pitch involved with selling a product- you experience the same concept when you walk into a grocery store to purchase a product at a discount rate; it's a sales tactic to get you to buy off the shelf. If you're not interested in protection by the means of a security alarm, don't take the pitch.
It appears to me that GE has a line of home protection equipment and that DEVCON is a licensed security dealer for GE, so the fact that a salesman would reference GE ought not to ruffle your feathers- the companies in that way are inseperable and affiliated. I'm a business owner and hate to hear complaints about a company based on these types of websites. I am even more disturbed when one of my customers sees that I've chosen to secure my own business with Devcon Security and makes the comment that they are a scam and that they read reviews on a website about the company's poor tactics. I thought I might venture to see what they were talking about.
If you've posted a review here or somewhere else do realize that you've done so with a website that banners under the name of "pissed consumer" or something else negative, which seems altogether unprofessional to me. I wonder what would happen if I google "positive reviews + Devcon Security." If anything is a scam it's these types of websites and the ignorance they incite. Bottom line is this: if you're going to write a review actually USE the service before writing the review and be level headed enough to verify your assumptions and claims. Businesses could do without websites that are poorly pieced together and fuming with a lack of knowledge.
And one more thing, if you're going to be audacious enough to post negativity about a company with which your dealings extend no further than the front door of your home, be bold enough to use your name. I find it appalling that someone would slander against a company from the hidden cloak of computer screen, especially when the actual consumers of that company are quite satisfied!