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In 2012, Devcon (later combined with Monitronics and Pinnacle) showed up at the door of my (then) 83 year old mother's home in Colorado. They sold her an elaborate security system with an in-home video monitoring system that ANYONE could easily pull up on line and see...
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#735968
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I signed up with Devcon & was told it was a 1 year contract, last year they sold to Monitronics, which has terrible service. 2-1/2 years later I am moving and I call them to cancel service & they're telling me it was a 3 year contract? My old account...
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Anonymous
Anonnymouse

I'm gonna say:Always read your contracts before you sign them, and insist on changing anything that you can't live withIn my limited experience, alarm installation and monitor...

executiveresponseteam@mon
executiveresponseteam@mon

Hello, I'm very sorry to hear about your recent customer service experience and I would like an opportunity to resolve your concerns. Please contact me at your earliest conven...

#475342
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Devcon installed the alarm system I currently use in my home. Their Dallas based crew had NO IDEA what they were installing - this should have been the first clue to stop and not continue doing business with them. Not only did I learn more about the alarm system...
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#448325
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Devcon Security - I need to cancel my security service.

Devcon Security
#1063048
The phone number I have for Devcon customer service is wrong. It takes me to ADT
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I sold my home in Florida a year ago and rented it back. I had prepaid the security for a year. We were moving out and did not renew of course at the date of renewal. They sent multiple bills which I did not pay. They called constantly and wanted to know why we did not...
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#426902
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DEVCON took over my alarm company, and so I got them to come and look over my system. They recommended new equipment, and so $3000 later they left and I thought all was ok.Later I had a disagreement with them about a small job they charged a lot of money for, and asked...
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Anonymous
Anonymous

Devcon are a disgrace to the reputation of the security industry They should pack up and leave the work to people with a sense of community responsibly.Nasty underhand practic...

Anonymous
Anonymous

My comments were an objective review of the subject not a subjective one!

#408130
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Hello we signed up for the service and it was easy! The problem is when they set up our system they jimmy rigged one of the contacts. It worked until we used our window. They called for our feedback on how the service was going and we let them know it wasn't...
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#401203
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We went with Devcon because they said they were based in Orem Utah. They said they needed to set up payments with automatic monthly withdrawls from my checking account. I told them I wanted monthly billing statement mailed to me. They said it would only be for one...
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#398342
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Beware!!! If your lease is over and your Devcon contract has time left, you are screwed! Devcon will not take into consideration your accrued service time with them. They give you two options 1) renew at your new location for 3 more years, or 2) Pay a penalty for...
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DevconSecurity
Dev***Security

Oops... typo. Our number is 877-DEVCON1. Sorry!!!

DevconSecurity
Dev***Security

To uria33: We're sorry that you weren't happy with our move policy... As a company, we usually will invest several hundreds of dollars into the equipment that is custom-in...

#387806
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We bought their service on an impulse. Found it wasn't all it was cracked up to be. Cancelled within 3 days. (At that time was offered a much more competetive rate but cancelled anyway.) Was then billed for 3 months. Called and got the charges reversed. Confirmed...
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DevconSecurity
Dev***Security

To Anonymous, Our apologies for our team dropping the ball. This certainly wasn't intentional. If you'll please contact our social media team at facebook@devconsecurity.c...

Anonymous
modus vivende

common trick to earn some small interest on your money while they hold it especially since you did accept the services... Not illegal but definately on the edge and you can s...

#386379
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I moved my business from one location to another... the new building i moved in had an alarm already installed. I called devcon to have my serivce transferred as i had 17 months left on my contract... They sent a salesman out even though i requested they not as i am...
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DevconSecurity
Dev***Security

Oops... typo. Our number is 877-DEVCON1. Sorry!!!

DevconSecurity
Dev***Security

To spiderracing: We're sorry that you weren't happy with our move policy... As a company, we usually will invest several hundreds of dollars into the equipment that is custo...

#383996
Reply to reviews